Lezhin Comics

Lezhin Comics Customer support

Announcements

  • The Lezhin Comics PLUS App exclusive to Android has been released.

     

    Bonus 1. Install and login to receive 10 Coins!

    1. If you login using multiple accounts on a single device, you will earn 10 Coins only for the first login.

    2. If you have already received this reward on another device, you will not earn this bonus again for logging in using the same account on a different device.

    3. The reward will be sent to your account automatically when you install and login to the PLUS app.

    4. You can view your reward in the Gift Box or on the website ([My Account] – Coin Purchase History).

     

    Bonus 2. 365 Days Coin Sale!

    Coins are always on Sale on the Lezhin Comics PLUS app.

     

    Bonus 3. Instant access to mature content!

    Enjoy Bonus Coins, discounted Coins, and mature content all on a single app.

     

    Please click [here] for details on how to install the PLUS app.

     

     

     

    If you have already installed the regular Lezhin Comics app you may be automatically logged in to the PLUS app. In this case, please logout and login again to receive the 10 Coin bonus.

     

    If you do not receive the 10 Coin bonus after logging out and logging in again, please see the FAQ below to submit a ticket.

  • Hello. This is Lezhin Comics.

    As you may all know, copyright infringement is a serious crime as well as an act that directly negates the efforts of the creators.

    Recently, there have been many incidents where some users have misappropriated our creators' contents to promote their own websites.
    Such misappropriation may encourage more unlawful actions and consequently damage the livelihood of our creators and the quality of their work even further. 

    We are currently monitoring these unlawful actions and restricting the use of the accounts associatioed with such activity. We will continue to do so indefinitely.

    We urge everybody to read our creators' comics at Lezhin Comics and not on other unauthorized websites. We wish to provide our creators with the most stable environment and conditions for them to produce the best work possible.

    Thank you.
  • Hello.

    The release schedule for the following title will change as follows starting on April, 2017.

    • Records of the Cold Moon: Thu/Sun --> Thursday
    • Sunggi's Study Group: Sunday --> Ten Day Release (2/12/22)

    Thank you.
    Lezhin Comics.

  • Hello.

    The release schedule for the following title will change as follows starting on March 1st, 2017.

    • Sextealer- Wed/Sat --> Saturday

    Thank you.

    Lezhin Comics.

  • Hello.

    The release schedules for the following titles will change as follows starting on February 1st, 2017.

    • Sunggi's Study Group- Tue/Sun --> Sunday
    • Making AV: A Sneak Peek- Tue/Sat --> Tuesday

    Thank you.
    Lezhin Comics.

  • Hello.

    Following the transfer of business from Lezhin Entertainment, Inc. to Lezhin Entertainment, LLC, the operation of Lezhin Comics has been transferred to Lezhin Entertainment, LLC as of September 1, 2016.

    Following the transfer of business, your personal information has been securely transferred to Lezhin Entertainment, LLC in order to enable your continued use of Lezhin Comics. Information on the entity (transferee) is provided below.


    [Transferee information]
    Lezhin Entertainment, LLC (www.lezhin.com/en)
     Address : 700 Airport Blvd. #170, Burlingame, CA 94010, USA
     Email : us@lezhin.com


    Your personal information will only be used as outlined in the Privacy Policy. Your personal information will be protected in compliance with relevant government regulations.

    If you do not want your personal information to be transferred, you may opt-out from your personal information from being collected/used by deactivating your account. Please follow these steps to deactivate your account: login to the website > My Account > Deactivate my account (bottom of the page).

    We will make the utmost efforts to protect your personal information, and to continuously improve our service.

    We thank you for your support and hope you continue to enjoy our comics.


    Thank You.

    Lezhin Comics.

  • Hello.

    Following the release schedule for our comics in Korea, we're shifting the weekly release dates for some of our English comics. The changes are: 

    • Redemption Camp: Thursdays > 1st/11th/21st every month
    • Scandalous: Wednseday > 2nd/12th/22nd every month
    • Sleeping with the ghost: Saturday > 3rd/13th/23rd every month
    • Sadistic Beauty: Tuesday > 4th/14th/24th every month
    • Royal Servant: Wednesday > 9th/19th/29th every month

    We are making these changes to ensure that we continue to deliver the highest quality and entertainment value with our comics. We hope that the new schedule doesn't cause you any inconvenience.
    We thank you for your support and hope that you continue to enjoy comics!

    Thank you.
    Lezhin Comics.

  • We’re delighted to announce that you will now earn ‘Points’ with any purchase of 35 Coins or more. 

    The number of Coins for each bundle will remain the same as before. You’ll just receive ‘Points’ as a side benefit of purchasing Coins.


    PricePreviousCurrent
    $3.9914 Coins14 Coins
    $9.9935 Coins35 Coins & 10 Points
    $19.9975 Coins75 Coins & 30 Points
    $49.99190 Coins190 Coins & 100 Points
    $99.99400 Coins400 Coins & 300 Points
    $149.99615 Coins615 Coins & 500 Points
    * No Points earned for purchase of $3.99 Coin Bundle.

     

    Points are redeemable on ‘Point Redemption Coin Bundles’.

     

    What are ‘Point Redemption Coin Bundles’?

    ‘Point Redemption Coin Bundles’ are special deals for which you can redeem Points and receive a discount.

     

    * Point conversion rate: 100 Points = $1 (approx.)

    CoinsRegular PriceDiscounted PricePoints Redeemed
    12 Coins     $3.99       $2.99             100P            
    30 Coins     $9.99       $6.99             300P            
    73 Coins    $19.99       $14.99             500P            
    190 Coins    $49.99       $39.99              1,000P            

    Attention

    Points are not redeemed automatically when you purchase a regular Coin Bundle.

    You need to select a ‘Point Redemption Coin Bundle’ which are separate from regular Coin Bundles. 

  • Hello. This is Lezhin Comics.

    As you may all know, copyright infringement is a serious crime as well as an act that directly negates the efforts of the creators.

    Recently, there have been many incidents where some users have misappropriated our creators' contents to promote their own websites.
    Such misappropriation may encourage more unlawful actions and consequently damage the livelihood of our creators and the quality of their work even further. 

    We are currently monitoring these unlawful actions and restricting the use of the accounts associatioed with such activity. We will continue to do so indefinitely.

    We urge everybody to read our creators' comics at Lezhin Comics and not on other unauthorized websites. We wish to provide our creators with the most stable environment and conditions for them to produce the best work possible.

    Thank you.
  • Hello. 

    • Launch Date (PST) : Apr 26th, 2017
    • Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

    Everyone’s twenties are sprinkled with regrets, but Subin’s is spent stumbling from one mistake to the next. He gets drunk, comes out of the closet and clumsily confesses his feelings to his straight roommate all in one night. It takes two years, but he starts to pull his life together. That is, until his old roommate, Hyunwoo, returns from the military.

    Thank you.

    Lezhin Comics.


  • Hello.

    The release schedule for the following title will change as follows starting on April 20th, 2017.

    • Killing Stalking- Wednesday --> Thursday

    Thank you.

    Lezhin Comics.

  • Hello. 

    • Launch Date (PST) : Apr 19th, 2017 
    • Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

     The time is Christmas and all the girlfriendless singles have gathered for a Guys Only Party. As they chug on their boozes, their conversations start to revolve around their past love affairs. See what stories these lonely wolves have to share!

    Thank you.

    Lezhin Comics.


  • Hello Readers. This is Lezhin Comics.

    We have officially completed the service of our comic, "Girl Reborn"
    and therefore will be converting it into a fully paid comic.

    Girl Reborn

    Converted to fully paid comic on April 17th, 2017
    https://www.lezhin.com/en/comic/girlreborn


    Thank you.

  • Hello.

    • Launch Date (PST) : Apr. 12th, 2017
    • Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

    19th century, in a small village located in the East Coast of America, lives a beautiful man, Chris, and his daughter, Pandora, who spend time teasing and bickering with one another. A story about a forever-depressed father and his mature, modern daughter growing up together.

    Thank you.
    Lezhin Comics.

  • Hello.

    Launch Date (PST) :  Apr 5th, 2017

    Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

    Mokhwa, an unemployed, young man who wants to commit suicide, but instead finds himself signing up for swimming lessons. He eventually begins falling for his swim teacher, a beautiful man with a great body. But the closer he gets, he can't help but feel there's something a little strange...Beautifully drawn, the story is surprising and unique.


    Thank you.

    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Mar 29th, 2017
    • Regular Release Schedule (PST) : Every Saturday

    [Synopsis]

    Danzi, 31, has been living alone now for around 10 months when a sudden call from her mother brings back memories of why she moved out in the first place. In her eponymous comic, Danzi uses her personal diaries to recount her experience growing up with two brothers and emotionally abusive parents. An instant hit in South Korea, this comic confronts issues such as sexism and domestic violence in a way that’s inviting, albeit heartbreaking.


    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Mar 22nd, 2017
    • Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

    Childhood friends Ginu and Yubin live in separate apartments in separate buildings right next to each other – so close, in fact, they can talk to each other and see into each other’s apartments through their windows. But Yubin’s long-held secret is revealed one day when Ginu sees him doing something naughty through the window...

     

    Thank you.
    Lezhin Comics.

  • Hello.
    • Launch Date (PST) : Mar 15th, 2017
    • Regular Release Schedule (PST) : Every Wednesday

    [Synopsis]

    Hyeongoh, the first place student at school, is disabled and has a knack for getting ridiculed by the school's bullies. With no help and no way out, he finds himself in a despairing situation...until someone appears to stand by his side!

     

     Thank you.

    Lezhin Comics.

  • Hello.
    • Launch Date (PST) : Mar 8th, 2017
    • Regular Release Schedule (PST) : Every Monday/Wednesday

    [Synopsis]

    What if you could choose and get your ideal lover online?And what would you do if it actually happens? A story about a woman who gets a boyfriend online to get her ex jealous but instead, finds herself falling for that man, no matter how hard she tries not to.

     

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Mar 2nd, 2017
    • Regular Release Schedule (PST) : Every Thursday

    [Synopsis]

    A dark and handsome stranger appears on You Jin’s doorstep one day, claiming to be a childhood friend that’s contracted a mysterious and potentially fatal disease – the reason You Jin doesn’t recognize him. Being the long-lost childhood friend that he is, he asks You Jin to help fulfil his dying wish. Can You Jin trust this beautiful stranger?

     

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Feb 22nd, 2017
    • Regular Release Schedule (PST) : Every Saturday

    [Synopsis] 

    Heiress of the Sungma Group, Na Mirae leads a relatively plush life. But after the death of her mother, the only thing that helps her get through the troubles of her household is art. Then she meets Ju Namyeob, a boy brimming with artistic talent, and the same love for art as herself. From two totally different worlds, they help each other fill up the blank canvases of their lives.

     

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST): Feb 15th, 2017
    • Regular Release Schedule (PST) : Every Monday

    [Synopsis]

    Yoseob, normally very quiet and composed, is in the police station convicted of stabbing 8 civilians with a knife. Everyone's wondering whether he actually committed the crime. Does he, a mere high-schooler, really have any reason to have done such a horrifying act?Does his obsessive love for his older brother, Jaeha, have something to do with it?

     

     Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Feb 8th, 2017
    • Regular Release Schedule (PST) : Every Sunday

    [Synopsis]

     Eunho, the little neighbor boy that always asked Jaeha to marry him is all grown up now. Jaeha never gave little Eunho a second thought until one day, years later, Eunho suddenly reinserts himself into Jaeha’s life. Will Eunho forever be the little neighbor boy to Jaeha? Or will Jaeha finally see Eunho for the man he’s now become?

     

     Thank you.
    Lezhin Comics.

  • Hello.

    The final episode of the comic 'Something About Us' will be completed on Feb 11th, 2017.

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Feb 1st, 2017
    • Regular Release Schedule (PST) : Every Saturday

    [Synopsis] 

    Yeon Jang Hwa is a more or less average college student: she attends a pretty good university, is not too ugly, and has a nice boyfriend. Her twin sister, Hong Reon, on the other hand, is the opposite. Being the good sister she is, Jang Hwa sets out to help her twin sister... but at what price? The truth is in the details.

     

     Thank you.
    Lezhin Comics.

  • Hello.

    The final episode of the comic 'Lady Garden' will be completed on Jan 23rd, 2017.

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Jan 25th, 2017
    • Regular Release Schedule (PST) : Every Tuesday/Friday


    [Synopsis] 

    Conor, a second-generation Korean-American, lives in a city where same-sex marriage has been legalized, but where racist and homophobic hate crimes are still frequent. One day he is approached by Simon, a blonde hair and blue-eyed singer, to play guitar for his band – and the two go on to create a “dark heaven” of their own in an abandoned church. Their feelings for each other move beyond just the music they create, and Conor begins to realize his sexual identity. But light cannot dwell with dark, and their time together will soon come to an end…

     

     Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Jan 18th, 2017
    • Regular Release Schedule (PST) : Every Thursday/Sunday


    [Synopsis]

    Chaewoon is back to school after taking 2 years off. She doesn't want any trouble and wants to graduate without any incident but she can't seem to help but get entangled with not only the most popular guy in the department, Sado, but also the hot-blooded freshmen Mingyu! So much for wanting a quiet school year!


    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Jan 11th, 2017
    • Regular Release Schedule (PST) : Every Monday


    [Synopsis]
    A rich and beautiful girl, and the heiress to the GBS broadcasting center. A handsome aspiring news anchor with limitless ambitions. A gorgeous backstage producer with a secret. Three people with different goals and desires. A triangle love thriller that will keep you on the edge of your seats!


    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Jan 11th, 2017
    • Regular Release Schedule (PST) : Every Thursday


    [Synopsis]
    Zen ideas for everyday life, in super-simple pictures and words! In partnership with Lezhin, Everyday Zen presents short stories inspired by Zen ideas and Zen-related fables. For more Zen cartoons, check out: facebook.com/everydayzencartoons


    Thank you.
    Lezhin Comics.

  • Hello.

    The final episode of the comic 'Her Pet' will be completed on Jan 2nd, 2017.

    Thank you.
    Lezhin Comics.

  • Hello.

    The final episode of the comic 'Out of Control' will be completed on Jan 3rd, 2017.

    Thank you.
    Lezhin Comics.

  • Hello.

    The final episode of the comic 'Girl Reborn' will be completed on Jan 3rd, 2017.

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Jan 2nd, 2017
    • Regular Release Schedule (PST) : Every Monday

    [Synopsis]
    The lively yet clumsy new maid June does nothing right except cause trouble and yet, instead of berating June, the young and gracious madam forgives her and shows favoritism among the maids. Both have admiration and affection for one another, but will it turn into something more?

    Thank you.
    Lezhin Comics.

  • Hello.

     

    The final episode of the comic 'Dosa' will be completed on Dec 31th, 2016.

     

    Thank you.

    Lezhin Comics. 

  • Hello.

     

    • Launch Date (PST) :  Dec 30th, 2016
    • Regular Release Schedule (PST) : Every Tuesday/Thursday


    [Synopsis]

    The era of the anonymous hero has ended, and the world's protectors - the Magical Girls - now live their lives in near celebrity status. But it turns out these protectors are really school bullies in their everyday lives. One day, a new, never-before-seen Magical Girl appears with a proclamation of war against the original Magical Girls! With imagery reminiscent to your favorite planetary protectors, Miss Guillotine promises nostalgic visuals with a dark premise.

     

    Thank you.

    Lezhin Comics. 

  • Hello.

    • Launch Date (PST) : Dec 28th, 2016
    • Regular Release Schedule (PST) : Every Saturday

    [Synopsis]

    With Kang Dol's crush on Yang Yang growing larger and larger, he decides to confess his feelings. With his back turned against her, he makes a courageous confession. But when he opens his eyes and turns around, instead of Yang Yang, he finds Min Dosim standing in front of him. Oops?! But the more shocking twist is that Dosim, the school's most popular girl, mistakenly obliges and they decide to go out! What is Kang Dol supposed to do to fix this mess?


    Thank you.

    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Dec 26th, 2016
    • Regular Release Schedule (PST) : Every Saturday

    [Synopsis]

    Sun Hwa is a BL artist using his room as a secret base to draw his work. One day, he gets caught working on his comic by a handsome blond man. Later, he finds out that this man is the new baker on the first floor. But there's just more to this man than simply his looks.


    Thank you.

    Lezhin Comics.

  • Hello.

    The final episode of 'Daily Witch' will be on Dec 22nd, 2016.

    Thank you.


    Lezhin Comics.

  • Hello.

    RPG Comic Season 2 is finally here and we're launching 4 new episodes on the first week.

    •  Resumption Date (PST) : Dec 24th, 2016
    •  Regular Release Schedule (PST) : Every Friday

    Thank you.
    Lezhin Comics.

  • Hello.

    • Launch Date (PST) : Dec 14th, 2016
    • Regular Release Schedule (PST) : Every Sunday

    [About The Chain of Youth]

    Jia is an average girl who, along with the majority of her classmates, has fallen head over heels for Yoona, a girl so pretty she's practically the school's idol. They're on two totally different levels, but Jia can ignore her feelings no longer! But who is Yoona, really? Stay tuned to see what romance unfolds between these two!

    Thank you.
    Lezhin Comics.

  • Hello.

    The new comic 'Secret X Folder' has been launched on Dec 7th, 2016.

    Thank you.
    Lezhin Comics.

  • Hello.


    The comic 'Polyamory' has been completed on Dec 8th, 2016.

     

    Thank you.

    Lezhin Comics. 

  • Hello. This is Lezhin Comics.

    We have officially completed the service of our comic, 'RPG Comics' 'My Joy'
    and therefore will be converting it into a fully paid comic.

    [RPG Comics]
    Converted to fully paid comic on 10/31

    [
    My Joy]
    Converted to fully paid comic on 10/31

    Thank you.

  • Hello.

    Following the release schedule for our comics in Korea, we're shifting the weekly release dates for some of our English comics. The changes are: 

    • Redemption Camp: Thursdays > 1st/11th/21st every month
    • Scandalous: Wednseday > 2nd/12th/22nd every month
    • Sleeping with the ghost: Saturday > 3rd/13th/23rd every month
    • Sadistic Beauty: Tuesday > 4th/14th/24th every month
    • Royal Servant: Wednesday > 9th/19th/29th every month

    We are making these changes to ensure that we continue to deliver the highest quality and entertainment value with our comics. We hope that the new schedule doesn't cause you any inconvenience.
    We thank you for your support and hope that you continue to enjoy comics!

    Thank you.
    Lezhin Comics.

Topic(Contact Us)
  • If you register (login to the app on) more than 5 devices, you will receive an error message that you can no longer register additional devices.

    To resolve this issue, please [Unregister Devices] on the Lezhin Comics website -> [My Account] page.

    *If you unregister, you will be logged out of all your devices. You will need to login again.
    If you signed up using Facebook, you will need to reset your password on My Account -> Manage Account to use all your account features.

    If you're still having trouble, please Contact Us and submit a ticket below. Please include a detailed description of the problem you are encountering.
    Contact Us
  • You can redeem Points earned through Coin purchase on ‘Point Redemption Coin Bundles’.


    What are Point Redemption Coin Bundles?

    Point Redemption Coin Bundles are special deals for which you can redeem Points and receive a discount.

     

    * Point conversion rate: 100 Points = $1 (approx.)

    CoinsRegular PriceDiscounted PricePoints Redeemed
    12 Coins     $3.99       $2.99             100P            
    30 Coins     $9.99       $6.99             300P            
    73 Coins    $19.99       $14.99             500P            
    190 Coins    $49.99       $39.99             1,000P            


    Attention

    Points are not redeemed automatically when you purchase a regular Coin Bundle. You need to select a Point Redemption Coin Bundle which are separate from regular Coin Bundles.

    Also, you must pay the remaining discounted price (after Point redemption) to receive the Point Redemption Coin Bundle.

     

    We have many different ways to earn Points in store for you so stay tuned!

     

    * If you have any questions on earning and redeeming Points please use the Contact Us button below to submit a ticket. 

    Contact Us
  • Lezhin Comics always wants to hear what you have to say!
    Please feel free to give us your input. 

    We don't send out replies to every email but we may contact you to ask for further details on certain ideas. 
    Please understand that we may not be able to incorporate all your suggestions. However, we do carefully read each and every one of your emails.
    We collect and record all the ideas you send us, and hold regular meetings to implement service improvements.
    We promise that we'll grow with you, always keeping our ears open to constructive feedback.

    Please use the Contact Us below to send us your suggestions. 
    Contact Us
  • Server connection errors may occur if you are using an older version of internet browsers (especially Internet Explorer 7 - 9). 
    This is because outdated browsers do not support HTML5, a standard programming language. 

    In this case, you can access [My Account]page by going through the following steps.

    1. Access the Lezhin Comics website on your smartphone internet browser. 
    2. Use the updated or the most recent version of your internet browser, such as Chrome or Explorer 10. 

    If you're still having trouble, please use the Contact Us button below to submit a ticket.
    Contact Us
  • We can look up your account (Lezhin ID) by searching our payment history.
    Please send us an email to help@lezhin.com, with the following information according to the platform on which you made your most recent purchase.

    - Purchase date
    - Purchased Coin bundle
    - Order number
  • You may get a pop-up message saying that you need to set up an email, and won't be able to sign up or log in with Facebook. 

    This error happens when you've sign up on Facebook with your cell phone number, instead of an email account. 
    Please try signing up again with an email account or follow the steps below on Facebook. 

    (1) [Log in] -> [Click on the upside down triangle on the top right corner on Facebook] -> [Settings] -> [Email] -> Click [Add another email or mobile number] -> Enter an email you want to use. 

    (2) Check your inbox for a verification email from Facebook -> [Click here to verify your email ****@***] -> check that your Facebook account now shows this email as your primary contact. 

    (3) Visit Lezhin Comics -> choose to sign up with Facebook. 

    If you're still having trouble, please contact us at help@lezhin.com.
  • There is a high possibility that this is being caused by:

    1. Account sync error after logging in
    Your account has encountered an sync error.
    Please log out, and then try logging in again.

    2. Login with another account
    Sometimes people confuse "signup" with "login" and end up creating another account.
    Please try logging in with another Lezhin account or another email.

    Also, you may have entered a typo while signing up.
    Please refer to the following Help article: I forgot my ID

    If you're still having trouble, please Contact Us and submit a ticket below. Please include a detailed description of the problem you are encountering.
    Contact Us
  • Please set up a password and login using [Email & Password].

    <How to set up your password>

    1.Click [Find password] on the login page.
    URL : http://www.lezhin.com/en/login/forgot_password

    2.Enter your account email(Facebook email) -> Confirm

    3. Check your email inbox -> Open the email sent from Lezhin Comics -> Set up your password. 

    4. Login using your Email & new password

    * Since you deactivated your Facebook account please go to [My Account]-->Manage account and disconnect your Facebook account.
  • If you register (login to the app on) more than 5 devices, you will receive an error message that you can no longer register additional devices.

    To resolve this issue, please [Unregister Devices] on the Lezhin Comics website -> [My Account] page.

    *If you unregister, you will be logged out of all your devices. You will need to login again.
    If you signed up using Facebook, you will need to reset your password on My Account -> Manage Account to use all your account features.

    If you're still having trouble, please Contact Us and submit a ticket below. Please include a detailed description of the problem you are encountering.
    Contact Us
  • We can look up your account (Lezhin ID) by searching our payment history.
    Please send us an email to help@lezhin.com, with the following information according to the platform on which you made your most recent purchase.

    - Purchase date
    - Purchased Coin bundle
    - Order number
  • You may get a pop-up message saying that you need to set up an email, and won't be able to sign up or log in with Facebook. 

    This error happens when you've sign up on Facebook with your cell phone number, instead of an email account. 
    Please try signing up again with an email account or follow the steps below on Facebook. 

    (1) [Log in] -> [Click on the upside down triangle on the top right corner on Facebook] -> [Settings] -> [Email] -> Click [Add another email or mobile number] -> Enter an email you want to use. 

    (2) Check your inbox for a verification email from Facebook -> [Click here to verify your email ****@***] -> check that your Facebook account now shows this email as your primary contact. 

    (3) Visit Lezhin Comics -> choose to sign up with Facebook. 

    If you're still having trouble, please contact us at help@lezhin.com.
  • You can deactivate your account on [My Account].

    Login to Lezhin Comics and go to [My Account], then click on [Do you want to deactivate your Lezhin Comics account?] at the bottom of the page. 

    We will ask for your password in order to verify your identity. Your entire purchase history and reading list will be deleted when you deactivate your account. 
    When considering deactivating your account, please be aware that deleted information can never be recovered. 

    If you signed up with Facebook, you will not be able to see [Do you want to deactivate your Lezhin Comics account?] 
    because there is no password linked to your account. In this case, you can set your password at [My Account] -> [Reset password] near the top of the page, and deactivate your account. 

    We do not collect private information apart from your email address when you sign up. Therefore, we can't deactivate your account for you, even if we verify your identity as the account holder. 

    If you're still having trouble, please use the Contact Us button below to submit a ticket. Please include a detailed description of the problem you are encountering.
    Contact Us
  • There is a high possibility that this is being caused by:

    1. Account sync error after logging in
    Your account has encountered an sync error.
    Please log out, and then try logging in again.

    2. Login with another account
    Sometimes people confuse "signup" with "login" and end up creating another account.
    Please try logging in with another Lezhin account or another email.

    Also, you may have entered a typo while signing up.
    Please refer to the following Help article: I forgot my ID

    If you're still having trouble, please Contact Us and submit a ticket below. Please include a detailed description of the problem you are encountering.
    Contact Us
  • You can change your account name and password on the [My Account] page on the Lezhin Comics website.

    *If you have trouble logging in because you forgot your ID, please refer to the 'I forgot my account (Lezhin ID)' article before contacting us.
    *If you forgot your password, you can use [Can't remember your password?] function to receive a password reset email.


    If you're still having trouble, please Contact Us and submit a ticket below. 
    Please include a detailed description of the problem you are encountering.
    Contact Us
  • Password reset emails are sometimes sent to the spam folder.
    Please check your spam folder first. If you still can't find the password reset email, contact us at help@lezhin.com 
  • You can redeem Points earned through Coin purchase on ‘Point Redemption Coin Bundles’.


    What are Point Redemption Coin Bundles?

    Point Redemption Coin Bundles are special deals for which you can redeem Points and receive a discount.

     

    * Point conversion rate: 100 Points = $1 (approx.)

    CoinsRegular PriceDiscounted PricePoints Redeemed
    12 Coins     $3.99       $2.99             100P            
    30 Coins     $9.99       $6.99             300P            
    73 Coins    $19.99       $14.99             500P            
    190 Coins    $49.99       $39.99             1,000P            


    Attention

    Points are not redeemed automatically when you purchase a regular Coin Bundle. You need to select a Point Redemption Coin Bundle which are separate from regular Coin Bundles.

    Also, you must pay the remaining discounted price (after Point redemption) to receive the Point Redemption Coin Bundle.

     

    We have many different ways to earn Points in store for you so stay tuned!

     

    * If you have any questions on earning and redeeming Points please use the Contact Us button below to submit a ticket. 

    Contact Us
  • Please provide us with the following information when submitting your ticket using Contact Us.

    - Purchase date
    - Coin Bundle
    - Order number

    Please be aware that any leftover Coins from Coin Bundles cannot be refunded. Do not use Coins until you have received your refund in full.  
    Example: 
    If you bought a 61 Coin Bundle, and used 2 Coins = cannot be refunded.
    If you bought a 61 Coin Bundle + 61 Coin Bundle, and used 2 Coins = only one 61 Coins Bundle can be refunded.

    Contact Us
  • Due to the nature of digital goods, we can't issue a refund for comics or episodes that you already purchased.
    If you accidentally purchased a duplicate bundle product, please Contact Us and submit a ticket below. 

    Contact Us
  • Comic episodes can never be purchased more than once.

    You can check your Coin Purchase History and Coin Usage on the[My Account]page.
    If you have any questions or issues regarding your history please Contact Us and submit a ticket below. 
    Please include a detailed description of the problem you are encountering.
    Contact Us
  • There may have been schedule issues on the writer's / artist's end for the particular comic / episode. 
    Please check if there is a notice on the episode list first. 
    Contact Us
  • Due to the nature of digital goods, we can't issue a refund for comics or episodes that you already purchased.
    If you accidentally purchased a duplicate bundle product, please Contact Us and submit a ticket below. 

    Contact Us
  • You can change the language settings as below.

    <Web>
    My Information -> Language Settings or lower right of the PC website.

    <Android & iOS App>
    Settings -> Language

    At this time, you can choose service language.
  • Server connection errors may occur if you are using an older version of internet browsers (especially Internet Explorer 7 - 9). 
    This is because outdated browsers do not support HTML5, a standard programming language. 

    In this case, you can access [My Account]page by going through the following steps.

    1. Access the Lezhin Comics website on your smartphone internet browser. 
    2. Use the updated or the most recent version of your internet browser, such as Chrome or Explorer 10. 

    If you're still having trouble, please use the Contact Us button below to submit a ticket.
    Contact Us
  • This error may be caused when you encounter a problem sending and receiving data from the server. 

    In most cases, this error is resolved automatically when you reconnect to the server.
    If you continue to encounter this error, please delete your cache by going through the following steps.

    Delete all your internet browser cache and cookie data.
    * When you delete cookies, you might reset automatic login settings on other websites. 

    If you're still having trouble after deleting your cache, please Contact Us and submit a ticket. Please attach a screenshot to your ticket

    Contact Us
  • This error occurs when you can't connect to web server.
    In this case, please delete all cache data from your internet browser and try again.
    If you're still having trouble, please Contact Us and submit a ticket.

    Contact Us
  • This error may be caused when you encounter a problem sending and receiving data from the server. 

    In most cases, this error is resolved automatically when you reconnect to the server.
    If you continue to encounter this error, please delete your cache by going through the following steps.

    Delete all your internet browser cache and cookie data.
    * When you delete cookies, you might reset automatic login settings on other websites. 

    If you're still having trouble after deleting your cache, please Contact Us and submit a ticket. Please attach a screenshot to your ticket.
    Contact Us
  • Please Contact Us and submit a ticket including details and the URL of the webpage that you want to report. 

    We will investigate the reported activity and take necessary actions.
    Contact Us
  • Lezhin Comics always wants to hear what you have to say!
    Please feel free to give us your input. 

    We don't send out replies to every email but we may contact you to ask for further details on certain ideas. 
    Please understand that we may not be able to incorporate all your suggestions. However, we do carefully read each and every one of your emails.
    We collect and record all the ideas you send us, and hold regular meetings to implement service improvements.
    We promise that we'll grow with you, always keeping our ears open to constructive feedback.

    Please use the Contact Us below to send us your suggestions. 
    Contact Us
  • The Help articles are displayed in order of the most frequently submitted questions. Therefore, you may not be able to find a specific, relevant article.

    If you can't find a relevant article, please Contact Us and submit a ticket below.

    When submitting your ticket, please describe in detail what kind of error you encountered so we can help you better. 
    Contact Us